It's 2021 and the pandemic is still around, unfortunately. The Covid-19 virus has disrupted our lives, livelihoods, and has created an unparalleled impact on our society, economy, and businesses. We have seen clients left temporarily, permanently, and we have also welcomed new clients as well, and we are beyond thankful for that!
Bark Support is working hard and smart, and takes the well-being of our team, clients, and community very seriously during this challenging time. We will keep our policies up to date and keep you updated as the situation evolves and we continue to work in line with the State and City health officials' guidelines.
We sincerely hope that you are all well, staying safe, and keeping positive during these unprecedented and uncertain times. What's remarkable is that now we have the vaccine!
We thank you for your understanding during these trying times and your ways of continued support for Bark Support since the beginning of the pandemic. Your generosity and support mean so much to us, and we are proud to be BROOKLYN TOUGH!! ❤️🗽
We are aware that many of you may still be working from home. We truly miss seeing you and your pets. This year, we are seeing clients returning to their work office and so on. Please know that we are ready to serve you and your pets! Simply schedule as needed or just contact us about your plans.
Thank you very much for supporting your local businesses.
Digital hugs, stay safe, be well, and see you around!
Bark Support Team
Bark Support's COVID-19 Safety Protocol
Bark Support has developed and implemented a Covid-19 Safety Protocol to keep our team, our clients, and our communities safe in this new normal.
Bark Support associates must report any symptoms or if they have been in contact with confirmed cases. While a few of us have received the 1st vaccination shot, we will still take the Covid-19 virus/antibody test every 1-2 months. A bi-weekly check is scheduled to make sure all Bark Support associates have the proper equipment for minimizing the spread of the virus. We will be vigilant and mindful of our surroundings and do our part to curb the transmission of the Covid-19 virus.
All Bark Support associates are provided with the following equipment and must follow these safety protocols:
PPE (Personal Protection Equipment) – Bark Support associates will wear masks properly and at all times; outside, inside buildings, in Clients' homes, and whenever we are in close proximity to other people and pets.
Hand sanitizer – Bark Support associates will use 80% alcohol-based hand sanitizer. It will be used before and after each walk appointment, after touching any surface, or coming into contact with anyone. Hand sanitizer comes in handy so we don't increase our touchpoints such as using your sink to wash hands.
Disinfectant wipes and cleaning wipes – Bark Support associates are provided with 80% alcohol disinfectant wipes to disinfect equipment such as leash, harness, keys, cell phone, and surfaces. If needed, cleaning wipes will be used to clean your dog's paws and body before returning into their homes.
Social distancing – While Bark Support associates will wear masks at all times during work, we will also do our best to practice social distance while out in public and avoid crowded areas.
Curbside Pickup – If you chose curbside pick up, we'll ring your doorbell or text you ahead of time so you can get your pup ready for the handoff. If needed, we can wait outside of your apartment door, your lobby, or even right outside of your building.
In-Home Pickup – If you are at home and unable to handoff your pup, we will have a mask on, make sure we are at least 6-feet away from you, and swiftly take your pups out for a walk. Please make sure your pup's gear (leash, collar, harness, towels, etc.) is by the door for easy access. Please note that we will not refill water bowls or feed your pups if you are at home to reduce interaction indoors.
If you are not at home during scheduled appointments, Bark Support will manage the appointments as usual; refilling water bowls, feeding, crate, and anything else needed. We will sanitize hands before/after and reduce touchpoints as much as possible.
Bark Support is equipped with gears such as leashes, collars, and harnesses. If a Client wishes for us to not use their equipment, we are more than happy to utilize ours during the walks to reduce touchpoints.
All group walks are active. If a Client wishes for their dog to have a solo walk, we will honor their request.
All keys will be sanitized after each use, especially any keys checked out from building management.
We hope our Clients are well and practice safety precautions and social distancing when using our services and coming into contact with Bark Support associates.
Kindly wear a face mask if we meet you in person at any time especially while passing your pup outside for an appointment.
Please practice social distancing when we come to pick up/drop off your pups if possible.
If you or a member of your household is feeling ill, please notify us so that we can take necessary precautions.
We can communicate with you ahead of time to prepare your pup for passing and handling us.
Help us limit our time in your home by placing gear (leash, etc.) and food in plain sight for easy access.
What Pet Owners Should Know about Coronavirus COVID-19
We want you to be knowledgeable, prepared, and consider your pets in this preparation.
Spread of Coronavirus from Pets - Although we know certain bacteria and fungi can be carried on fur and hair, there is no evidence that viruses, including the virus that causes COVID-19, can spread to people from the skin, fur, or hair of pets.
Based on the limited information available to date, the risk of pets spreading the virus that causes COVID-19 in people is considered to be low. At this time, there is no evidence that animals play a significant role in spreading the virus that causes COVID-19. There is a small number of animals around the world reported to be infected with the virus that causes COVID-19, mostly after having close contact with a person with infected with COVID-19.
Coronavirus Vaccine for Dogs - The coronavirus vaccine for dogs is distinctly different from COVID-19.
Practice Healthy Habits Around Pets - As always when around or handling pets, we recommend cleaning hands by washing with water and soap or hand sanitizer to prevent any virus spread. Wash your hands after handling your pet, their food, waste, or supplies. Practice good pet hygiene and clean up after pets properly. We also suggest cleaning dogs’ feet and bodies with wet wipes before they enter a car or house to prevent the spread of viruses. Seek veterinary care if you are concerned or notice a change in your pet's health.
Benefits of Pets at Home - Pets are good to have around in this stressful period when many people are stuck in their homes. Pets can help lower blood pressure and ease the feeling of stress.
Going Outside - A New York State mandate requires everyone to wear a face-covering when outside their home and if unable to maintain at least 6 feet of distance from others. Wear a mask and stay 6 feet away from others when you are outside with your pup.
Pet Preparedness Plan - Pet owners should always include pets in their family's emergency preparedness planning. Keep crates, food, and extra supplies for your pet on hand in case moving them becomes necessary or in the event that you must further reduce social exposure. Here are some of the basic items you should include in your pet's disaster kits:
Have food, medicine, and extra supplies for at least 2 weeks on hand.
Have ancillary items on hand such as poop bags, crate, extra leash/collar, kitty litter.
Medication: Keep a supply of medications with doses and directions together.
Vaccination records: Keep copies of your records on your mobile phone and in the cloud so that you can access them easily.
Pets should have identification: collar with ID tag and microchip.
Carrier, crate, collar/harness, a leash for each animal.
Identify a family member, friend, or alternative caretaker who can care for your pet in case you can't.
Looking for More Information?
NYC Covid-19 Citywide Information Portal
From the CDC (Center for Disease Control and Prevention):
From the WHO (World Health Organization):
From the AVMC (American Veterinary Medical Association):
American Kennel Club (AKC)
From the World Organisation for Animal Health (OIE):
Pet Care Services as Essential Businesses by the State of New York